Easily set up your free 30 minute consultation with me via this link: Jewelry Dreams Start Here

If you are in the Asheville area you can find my work in the gorgeous Grove Arcade in downtown Asheville: Alexander & Lehnert Jewelry, 1 Page Ave., Suite 142.

This is also where we will meet if you would like a consultation in person. It is one of the most beautiful buildings in Asheville.

It is possible there will be a difference from our initial estimate to the final cost. We work in a constantly fluctuating market, so gold or gemstones might vary over a few weeks. If there is a difference we will notify you of any changes so you can plan for the final payment.

If you are purchasing a piece from us and it does not need to be sized (rings), it will be shipped to you within 3-5 days. Custom work usually takes around 5 to 7 weeks from the time we finalize the design and sign the contract.

You will be notified via text of the tracking information.

As this piece was specially created just for you to your specifications we have a no refunds on custom work policy.

We are happy to work on repairs for jewelry we made. Please contact us with information regarding the type of damage/repair- images are always very helpful! We stand behind what we make and if the repair is due to an error on our part, then we will fix it for no charge.

If you have had the ring for a while and the repair is due to normal wear and tear on jewelry, then there will be a fee associated with the repair.

Please see our Jewelry Care page for more information on how to take the best care of your jewelry.

This is not a one size fits all answer. I will have to evaluate what you have to determine if we can use it in your new piece. If we do use a gemstone from a piece you have for example, there is a waiver I will have you sign- while we do everything to safely remove/reuse old pieces, we cannot guarantee there will not be some loss or damage

For custom work, we offer one complementary sizing within 6 months.

If you are buying an already made piece directly from us please double check the sizing we have listed. If you have any questions before you purchase please ask! We are happy to send additional images as well.